Effective date: 14 September 2026
1. Information we collect
Depending on the service used, SolarPass may collect account details, contact information, property and energy-use information, project records, support messages and transaction references.
2. Why we use information
We use information to provide assessments, prepare proposals, coordinate installations, manage customer accounts, support financing and payments, provide support, improve services and meet legal obligations.
3. Service providers
SolarPass may use vetted service providers for infrastructure, communications, payments, financing or installation operations. Access should be limited to what is needed for the relevant service.
4. Security and retention
We apply administrative and technical safeguards appropriate to the information handled and retain records only for operational, contractual, security or legal needs.
5. Your choices
You may request access, correction or other privacy assistance through SolarPass support, subject to applicable law and legitimate record-keeping requirements.
6. Policy changes
If this policy materially changes, SolarPass will publish the updated version and use appropriate notices where renewed consent is required.
7. Contact
Privacy questions can be submitted through the Contact page.