FAQ
Frequently Asked Questions
Clear answers about SolarPass, solar systems, financing, installation, payments and support.
SolarPass is an end-to-end solar platform concept that coordinates assessment, design, financing, installation, monitoring and support.
Start with the free assessment. It uses your property and energy-use information to generate an initial recommendation before a technical site assessment.
SolarPass includes frontend flows for financing offers and applications. Production finance approval will depend on the selected partner and final eligibility rules.
Installation duration depends on system size, site readiness and equipment availability. Your workspace will show the agreed schedule and project milestones.
Customers can use the Support Center in their workspace to create and track requests, or contact the SolarPass team directly.
Still have questions?
Our support team can help you understand the next step in your solar journey.